Your Biometric Data Is Sovereign. Never Sold. Never Monitized.

1. Overview and Scope

This Privacy Policy applies to the Genix Vagus platform, operated by Radiome Health Private Limited ("we", "us", or "our"). It governs how we collect, process, encrypt, store, and safeguard the personal and biometric data of individuals interacting with our autonomous metabolic lifestyle companion via WhatsApp, web portals, and API integrations.

2. Categories of Biometric & Health Data We Collect

To provide continuous closed-loop metabolic intelligence, we collect the following information strictly with your explicit consent:

• Continuous Glucose Monitoring (CGM) Telemetry: Interstitial fluid glucose readings, rate of change (mg/dL/min), glycemic trend arrows, and sensor status synced via Dexcom API or Abbott FreeStyle Libre SDK.
• Wearable Cardiovascular & Sleep Biometrics: Heart Rate Variability (RMSSD), resting heart rate, sleep stage architecture (Slow-Wave Sleep, REM), skin temperature, and athletic strain synced from Apple HealthKit, Google Health Connect, Whoop, or Oura.
• Multimodal Nutrition & Meal Imagery: Food photos captured via the WhatsApp camera, used by multimodal vision AI models solely to estimate macronutrient composition, fiber content, and glycemic velocity.
• Voice Note Transcripts & Symptom Logs: Voice audio notes sent in WhatsApp, transcribed via speech-to-text models to assess acoustic stress markers, fatigue levels, and subjective symptoms.
• Clinical Laboratory Reports (PDF/OCR): User-submitted blood panels (such as HbA1c, Fasting Insulin, Lipid Profile, Thyroid Panel, and Hormone Panels) extracted to calibrate long-term remission milestones.

3. Purpose and Legal Basis for Processing

We process your information under the following clinical and operational bases:

• To calculate your real-time Vagus Nerve Recovery Index (VNRI™) and deliver proactive GLUT-4 contraction nudges.
• To detect acute post-prandial glycemic excursions and provide real-time food sequencing recommendations.
• To monitor safety guardrails (such as rapid hypoglycemia velocity < 75 mg/dL) and trigger emergency protocols (Rule of 15).
• To format clinical summary reports that you can share with your treating physician for supervised medication de-escalation.

4. Zero Commercialization & Advertising Policy

We maintain an uncompromising ethical stance: Your health data is not a commodity. We do not run advertisements, do not participate in commercial data cooperatives, and do not provide identifiable or aggregate health data to pharmaceutical sponsors, life insurance underwriters, or commercial employers.

5. Data Retention, Portability & Deletion Rights

Under GDPR and international privacy frameworks, you have full ownership of your data:

• Data Export: You can request a machine-readable JSON or CSV export of all your time-series glucose and HRV logs at any time.
• Right to Erasure: Sending "Delete my data" to our WhatsApp bot initiates a cryptographic wipe of all identifiable records across our primary databases and backup archives within 72 hours.

6. Contacting the Data Protection Officer

For privacy inquiries, audit certifications, or data sovereignty requests, please contact our Data Protection Office directly at: