Terms of Protocol & Clinical Governance.

1. Acceptance of Terms

By accessing the Genix Vagus platform, connecting continuous glucose monitors (CGMs), syncing smart wearables, or sending messages to our verified WhatsApp companion (+91 80506 15101), you agree to be bound by these Terms of Protocol, our Privacy Vault, and our Refund & Cancellation Policy. If you do not agree, you must immediately terminate use and cease communications with our bot.

2. Autonomous Lifestyle Tool, Not Licensed Medical Care

You acknowledge that:

• Genix Vagus utilizes artificial intelligence (including advanced neural language models and physiological algorithms) to analyze biometric time-series data and provide lifestyle nudges (such as post-prandial walking, food sequencing, and resonance breathing).
• The insights provided do NOT constitute formal medical diagnoses, clinical treatment plans, or pharmaceutical prescriptions.
• Any medication adjustments (including insulin, metformin, sulfonylureas, SGLT-2 inhibitors, thyroid hormones, or antihypertensive drugs) must be executed strictly under the direct supervision of your licensed physician.

3. User Responsibilities & Physical Activity Clearance

You certify that you have consulted with a medical provider before engaging in physical activity, dietary modifications, or fasting protocols recommended by the platform. You agree to disclose all known cardiovascular conditions, renal impairments, or pregnancy prior to initiating continuous metabolic optimization.

4. Intellectual Property Rights

All proprietary algorithms, including the Vagus Nerve Recovery Index (VNRI™), Contraction-Stimulated GLUT-4 Translocation Modeling, multimodal nutritional teardown pipelines, and digital interface designs, are the exclusive intellectual property of Radiome Health Private Limited. Unauthorized reverse engineering, scraping, or commercial derivation is strictly prohibited.

5. Continuous Telemetry & Third-Party Hardware Disclaimers

Genix Vagus connects with third-party hardware (Dexcom, Abbott FreeStyle Libre, Apple Health, Whoop, Oura, Garmin). We are not responsible for sensor failures, calibration discrepancies, interstitial lag, or device connectivity dropouts. Always rely on capillary blood fingerstick tests if CGM readings disagree with your physical symptoms.

6. WhatsApp Service Gateway & Messaging Rates

Our companion service is delivered via the Meta WhatsApp Cloud API. Standard mobile operator messaging and data rates may apply. While our servers maintain 99.99% uptime, we are not liable for temporary service interruptions or latency caused by third-party telecommunications networks.

7. Subscriptions, Cancellations & 30-Day Money-Back Guarantee

Paid consumer memberships (Pro Autonomic and DNA Precision) are billed on recurring monthly or annual cycles through authorized payment gateways (Razorpay in India and Paddle globally). Members may cancel automated renewal at any time via WhatsApp or the User Web Portal without penalty. All first-time subscribers are protected by an unconditional 30-day money-back guarantee. Detailed rules regarding pro-rata annual refunds, accidental renewal grace periods, and gateway turnaround times are set forth in our full Refund & Cancellation Policy.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Radiome Health Private Limited, its medical advisors, officers, and employees shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the service or reliance on automated biometric suggestions.

9. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware and the Republic of Singapore, without regard to conflict of law principles.